Privacy Policy — Ihsan

This Privacy Policy explains how Ihsan ("we", "us") collects, uses, and protects information when you use the Ihsan mobile application and related services (the "App").

1. Information we collect

2. How we use information

We use information to:

• Provide core App functionality such as prayer times, routines, reminders, audio recording storage and playback, and features you choose to use.
• Save preferences and personalize your experience.
• Maintain and improve the App, including debugging, performance monitoring, and crash investigation.
• Respond to support requests and communications.
• Protect the App, users, and comply with legal obligations.

3. Location information

If you grant location permission, the App may use location information to:

• Calculate prayer times more accurately.
• Enable location-dependent features.

You can disable location access at any time in your device settings. Some features may become less accurate or unavailable without it.

4. Where your data is stored

Ihsan is designed to minimize data collection where possible.

• On-device storage: Many preferences and user inputs will be stored locally on your device.
• Server storage: Audio recordings and some user data are stored in our secure database to enable access across sessions and devices.
• Server processing: Some features may require network requests to backend services, such as fetching content, syncing data, or account-related features if enabled.

5. Sharing and third parties

We do not sell your personal information to any third parties.

We may share information only in the following cases:

• Service providers: Trusted providers that help operate the App (such as hosting, analytics, crash reporting, push notifications, and app distribution). They process data on our behalf under contractual obligations.
• Legal and safety reasons: If required by law or to protect rights, safety, and security.
• Business transfers: In the event of a merger, acquisition, or sale of assets, where permitted by law.

6. Data retention

We retain information only as long as necessary to:

• Provide the App and its features.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Audio recordings are retained until you delete them or request account deletion. Crash and diagnostic data may be retained for a limited period to improve stability and performance.

7. Your choices and rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request deletion of your data, including audio recordings.
• Correct inaccurate information.
• Withdraw consent for microphone, location, or notifications via device settings.
• Opt out of certain analytics where available.

Requests can be made by contacting: hello@genres-agency.com

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is completely secure, but we work to protect your data.

9. Children's privacy

The App is not intended for children under 13 years old (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take steps to delete it.

10. International processing

Your information may be processed in countries other than your own, depending on where service providers operate. We take steps to ensure appropriate safeguards where required.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" will be updated, and material changes will be communicated in the App or through other required means.